Terms of service

Overview
This website is operated by NINA HO ILLUSTRATION. Throughout the website, "we," "us," and "our" refer to NINA HO ILLUSTRATION. Upon your acceptance of all the terms, conditions, policies, and notices stated herein, NINA HO ILLUSTRATION provides you access to this website, including all information, tools, and services offered to you (the user) on this site.

By visiting our website and/or purchasing our products, you participate in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service," "Terms"), including any other terms and conditions referenced herein and/or available by hyperlink. These Terms apply to all users of the website, including but not limited to visitors, vendors, customers, merchants, and/or content providers.

Please read these Terms of Service carefully before accessing or using this website. Accessing or using any part of the website indicates your acceptance of these Terms. If you do not agree to all terms and conditions of this agreement, you may not access the website or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the current store are also subject to these Terms of Service. You may review the latest version of the Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. Continued use of or access to the website after changes are posted constitutes your acceptance of those changes.

Our store is hosted by Shopify Inc. Shopify Inc. provides us with the online e-commerce platform that allows us to sell our products and services to you.


Section 1 – Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose and you agree to comply with all laws, rules, and regulations applicable to your use of the service, including but not limited to copyright laws.
You may not transmit any worms or viruses or any code of a destructive nature.
Violation of any of these Terms will result in the immediate termination of your services.


Section 2 – General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transmitted unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transmission over networks.
Without our explicit written permission, you agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service, use of the service, or access to the service or any contact on the website through which the service is provided.
Headings used in this agreement are for convenience only and will not limit or otherwise affect these Terms.


Section 3 – Accuracy, Completeness, and Timeliness of Information
We are not responsible if information made available on this website is not accurate, complete, or current. The materials on this website are provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the materials on this site is at your own risk.
This website may contain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.


Section 4 – Modifications to the Service and Prices
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.


Section 5 – Products or Services (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to our Return Policy: [Refund Policy Link].
We make every effort to display as accurately as possible the colors and images of our products that appear on the website. However, we cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right but are not obligated to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


Section 6 – Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.
If we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.
We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For details, please review our Return Policy: [Refund Policy Link].


Section 7 – Optional Tools
We may provide you with access to third-party tools over which we neither monitor nor have any control or input.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without endorsement.
We shall have no liability whatsoever arising from or related to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.


Section 8 – Third-Party Links
Certain content, products, and services available via our Service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.


Section 9 – User Comments, Feedback, and Other Submissions
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, "comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us.
We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.


Section 10 – Personal Information
Your submission of personal information through the store is governed by our Privacy Policy. You may review our Privacy Policy here: [Privacy Policy Link].


Section 11 – Errors, Inaccuracies, and Omissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Section 12 - Prohibited Uses
In addition to other prohibitions stated in these Terms of Service, you are also prohibited from using this website or its content for the following purposes:
(a) Illegal purposes;
(b) Inciting others to commit or participate in any illegal activity;
(c) Violating any international, federal, provincial, state laws, regulations, rules, or local ordinances;
(d) Infringing or violating our intellectual property rights or those of others;
(e) Harassing, humiliating, insulting, harming, defaming, disparaging, threatening, or discriminating against others based on gender, sexual orientation, religion, ethnicity, race, age, nationality, or disability;
(f) Submitting false or misleading information;
(g) Uploading or transmitting viruses or any other types of malicious code that may affect or potentially affect the function or operation of the service, any related website, other websites, or the Internet;
(h) Collecting or tracking other people’s personal information;
(i) Sending spam, phishing, URL hijacking, using spoofing techniques, using web crawlers, scraping, or data mining;
(j) Any obscene or unethical use; or
(k) Interfering with or circumventing the security features of the service or any related website, other websites, or the Internet.
We reserve the right to terminate your access to the service or any related website for any violations of these prohibited uses.


Section 13 - Disclaimer; Limitation of Liability
We do not guarantee, represent, or warrant that the service will be uninterrupted, timely, secure, or error-free.
We do not guarantee the accuracy or reliability of any results obtained through the use of the service.
You agree that we may remove the service indefinitely or cancel the service at any time without notice.
You expressly agree that you assume all risks associated with your use or inability to use the service. The service, as well as all goods and services provided through the service (except as expressly stated by the company), are provided to you "as is" and "as available," without any express or implied representations, warranties, or conditions of any kind, including but not limited to implied warranties or conditions of merchantability, fitness for a particular purpose, durability, ownership, or non-infringement.
Under no circumstances shall NINA HO ILLUSTRATION, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any form of any direct, indirect, incidental, punitive, special, or consequential damages, including but not limited to lost profits, lost revenue, loss of savings, data loss, replacement costs, or any similar damages, whether based on contract, tort (including negligence), strict liability, or otherwise arising from your use of any part of the service or any goods procured through the service, or any other claims related to your use of the service or any goods, including any errors or omissions in any content, or any loss or damage of any kind resulting from the use of the service or the content (or goods) provided through the service, even if advised of the possibility of such damages. Because some states or jurisdictions do not allow the exclusion or limitation of consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law in those states or jurisdictions.


Section 14 - Indemnification
You agree to indemnify, defend, and hold harmless NINA HO ILLUSTRATION and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claims, demands, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to your violation of these Terms of Service, any incorporated documents, any applicable laws, or third-party rights.


Section 15 - Severability
If any provision of these Terms of Service is found to be illegal, invalid, or unenforceable, such provision shall be enforced to the maximum extent permitted by applicable law and the unenforceable portion shall be deemed severed from these Terms of Service, and this determination shall not affect the validity and enforceability of the remaining provisions.


Section 16 - Termination
Obligations and liabilities incurred by either party prior to termination shall survive the termination of this agreement.
These Terms of Service remain in effect unless terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our services or by ceasing use of the website.
If we determine, in our sole discretion, that you have violated or are suspected of violating any provision of these Terms of Service, we may terminate this agreement immediately without prior notice. You are responsible for all payments due up to the date of termination and/or we may refuse to allow you access to our services (or any part thereof).


Section 17 - Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service, along with any policies or operational rules published on our website or related to the services, constitute the entire agreement and understanding between you and us regarding your use of the services, and supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written (including any prior versions of the Terms of Service).
Any ambiguity in the interpretation of these Terms of Service shall not be construed against the drafting party.


Section 18 - Governing Law
These Terms of Service and any individual agreements pursuant to which we provide services shall be governed by and construed in accordance with the laws of Taiwan.


Section 19 - Changes to Terms of Service
You may review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or services after any changes constitutes acceptance of those changes.


Section 20 - Contact Information
If you have any questions regarding these Terms of Service, please contact us via the following email address: ninahoillustration@gmail.com.

Our contact details are as follows:

Company Name (Chinese): 光希設計工作室
Company Name (English): NINA HO ILLUSTRATION STUDIO
Phone Number: +886 911 309 831
Email: ninahoillustration@gmail.com
Company Address: 9F-3, No. 119, Daguang St., Nantun District, Taichung City 40861, Taiwan
Business Registration Number: 88628203